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I didn't do a lot other than meet the key staff and speak to a couple of franchisees. I had met several potential Franchisors and this was the first one that felt right
Name: Craig
Torrie
Company
Name: Nxo Liverpool
Location: Liverpool
Length of
time in operation: 3 years
Professional
background before becoming a franchisee: 25 years in sales & marketing for
a variety of blue chip and FMCG companies
Why did you
become involved in franchising: I was redundant and couldn't think of any
organisations that I wanted to work for who would employ me
Why did you
choose this franchise business: It was relevant to my experience and I liked
the people
How did you
research the company before setting up: I didn't do a lot other than meet the
key staff and speak to a couple of franchisees. I had met several potential
Franchisors and this was the first one that felt right
How did the
master franchise help you starting a business in the UK: There was lots of practical
advice but the main thing was the moral support
Does the
master franchise continue to help you on an ongoing basis: Yes; but the need is
minimal
What
difficulties did you face starting off: Coming to terms with the administration
of the business and accepting it as a necessary evil. The main difficulty however was adjusting to
the fact that I was operating in a different environment and my experience had
a be significantly adapted to be relevant
How did you
overcome these difficulties: Persistence; long hours; outsourcing tasks that
did not add value and the support of the Franchisor
What advice
would you give to others who have just started franchising or are looking for a
franchise business in the UK: Make sure you are going to enjoy what you are
going to be doing on a day-to-day basis
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